Frequently Asked Questions

Ordering and Products

What materials are used in your wall art?

Our wall art is crafted using premium cotton canvas and water-based inks. These materials are chosen for their durability, vibrant colour reproduction, and environmentally friendly properties.

Are your products environmentally friendly?

Yes, we prioritise sustainability! Our wall art is made with water-based inks that are formaldehyde-free, mildew-resistant, and safe for the environment. Additionally, for every order placed, we plant one tree to offset the carbon emissions of production and postage.

Do you offer framing options?

We currently do not offer framing options, although we are working on changing this. Our customers usually choose to pair it with frames from other companies that can provide them with choices that suit their personal style and décor.

How do I choose the right frame size for my print?

The dimensions listed on our wall art product pages refer to the size of the print itself, not the entire canvas. If you plan to wrap the canvas around a frame, we recommend selecting a frame that is 10cm smaller in both width and height than the print size to allow for proper wrapping. For example, a 50x75cm print would require a 40x65cm frame. Alternatively, you can visit a local framing store for expert advice and a wider selection of frames to suit your style and needs.

What sizes are available for your wall art?

Our wall art is available in multiple sizes to suit your space. Common options include 21x30cm, 30x40cm, and 50x75cm, but reach as large as 50x150cm. Please refer to the product description and variants of each piece for available size options.

Are your wall art pieces water-resistant?

Yes, our wall art pieces are water-resistant, making them easy to clean and maintain while preserving their vibrant colours.

Shipping and Delivery

Do you offer free shipping?

Yes, we offer free shipping on all orders, regardless of the destination.

How long will it take to receive my order?

We aim to process orders within 48 hours. Shipping times vary by location:

UK: 5–7 business days

USA: 7–12 business days

Rest of the World: 7+ business days

Please note that delivery times may be impacted by customs delays for international orders. View our shipping policy for more information.

Do you ship internationally?

Yes, we ship worldwide! Customers are responsible for any customs, duties, or taxes applicable in their country.

What happens if my package is lost or damaged during shipping?

If your package is lost or arrives damaged, please contact us immediately. We’ll provide a replacement or refund to ensure your satisfaction.

What should I do if my order is delayed?

If your order is delayed beyond the estimated delivery time frame, please get in touch with us. We’ll investigate the issue with the courier and work to resolve it as quickly as possible.